The forum

Planet Side 2

Planet Side 2 play on mac derping out

Author Replies
Jump to the page: 1 - 2
ihattayanont Saturday 3 August 2013 at 17:15
ihattayanontAnonymous

Hi,
so basically, I was installing planet side 2. After about 3~4 hours of waiting for it to install, I opened it to see if it was working. Everything worked except for the mouse. My mouse disappeared. So in the main menu, I couldn't see my mouse. When I started the tutorial, I got extreme mouse lag. It was so bad it made the game unplayable. So I press 'esc' so I can see if I can change anything to fix the problem. When I did, my Planet Side 2 crash. And when I open the launcher again to see what was the problem, I couldn't click the Play button. When I click it, my mouse would disappear. Im not sure if its a problem with my mac or not. My mac is pretty new, about 3~4 month old.

///////////////////////////////////////////////////////////////////

Its a mac book pro:
2.9 GHz Intel Core i7
8 GB 1600 MHz DDR3
Intel HD Graphics 4000 512 MB
OS X 10.8.4 

My play on mac is 4.2.1

I hope you can help me.
ihattayanont
Ronin DUSETTE Saturday 3 August 2013 at 17:26
Ronin DUSETTE

debug output, please.

Please:
Post debug logs & full computer specs in first post
No private messages for general help, use the forums
Read the wiki, Report broken scripts
ihattayanont Sunday 4 August 2013 at 7:45
ihattayanontAnonymous

 type 0xa.

fixme:d3d:query_init Unhandled query type 0xc.

fixme:d3d:query_init Unhandled query type 0xa.

fixme:d3d:query_init Unhandled query type 0xc.

fixme:d3d:query_init Unhandled query type 0xa.

fixme:d3d:query_init Unhandled query type 0xc.

fixme:d3d:query_init Unhandled query type 0xa.

fixme:d3d:query_init Unhandled query type 0xc.

fixme:d3d:query_init Unhandled query type 0xa.

fixme:d3d:query_init Unhandled query type 0xc.

fixme:d3d:query_init Unhandled query type 0xa.

fixme:d3d:query_init Unhandled query type 0xc.

fixme:d3d:query_init Unhandled query type 0xa.

fixme:d3d:query_init Unhandled query type 0xc.

fixme:d3d:query_init Unhandled query type 0xa.

fixme:d3d:query_init Unhandled query type 0xc.

fixme:d3d:query_init Unhandled query type 0xa.

fixme:d3d:query_init Unhandled query type 0xc.

fixme:d3d:query_init Unhandled query type 0xa.

fixme:d3d:query_init Unhandled query type 0xc.

fixme:d3d:query_init Unhandled query type 0xa.

fixme:d3d:query_init Unhandled query type 0xc.

fixme:d3d:query_init Unhandled query type 0xa.

fixme:d3d:query_init Unhandled query type 0xc.

fixme:d3d:query_init Unhandled query type 0xa.

fixme:d3d:query_init Unhandled query type 0xc.

fixme:d3d:query_init Unhandled query type 0xa.

fixme:d3d:query_init Unhandled query type 0xc.

fixme:d3d:query_init Unhandled query type 0xa.

fixme:d3d:query_init Unhandled query type 0xc.

fixme:d3d:query_init Unhandled query type 0xa.

fixme:d3d:query_init Unhandled query type 0xc.

fixme:d3d:query_init Unhandled query type 0xa.

fixme:d3d:query_init Unhandled query type 0xc.

fixme:d3d:query_init Unhandled query type 0xa.

fixme:d3d:query_init Unhandled query type 0xc.

fixme:d3d:query_init Unhandled query type 0xa.

fixme:d3d:query_init Unhandled query type 0xc.

X connection to /tmp/launch-dyQbQj/org.macosforge.xquartz:0 broken (explicit kill or server shutdown).


XIO:  fatal IO error 35 (Resource temporarily unavailable) on X server "/tmp/launch-dyQbQj/org.macosforge.xquartz:0"


      after 140 requests (140 known processed) with 0 events remaining.


[08/03/13 21:30:30] - Running wine-1.5.24 LaunchPad.exe (Working directory : /Users/Ihattayanont/Library/PlayOnMac/wineprefix/PlanetSide2/drive_c/Program Files/Sony Online Entertainment/Installed GameParsing digest


Iterating through digest


Installed 35,576,408 bytes


wine: Unhandled page fault on write access to 0x00000014 at address 0x44fedf44 (thread 004c), starting debugger...

Unhandled exception: page fault on write access to 0x00000014 in 32-bit code (0x44fedf44).

Register dump:

 CS:001b SS:0023 DS:0023 ES:0023 FS:1017 GS:000f

 EIP:44fedf44 ESP:0515e680 EBP:0515e6a8 EFLAGS:00010206(  R- --  I   - -P- )

 EAX:0002008e EBX:44ffada9 ECX:0515e660 EDX:00000000

 ESI:0ffee2a0 EDI:19e33b18

Stack dump:

0x0515e680:  0002008e 00000002 19e33c78 19e33b18

0x0515e690:  19e33ce8 00158b68 0515e6e8 00000000

0x0515e6a0:  44fc3b6c 44fc3b6c 0515e6e8 44ffadb5

0x0515e6b0:  0002008e 44fc3b6c 0515e6e8 44fc3108

0x0515e6c0:  19e33b18 0000000c 9274baa2 19e33b1c

0x0515e6d0:  00000003 0515e6f0 0515e7f8 19e33b18

0202: sel=1017 base=81fe0000 limit=00000fff 32-bit rw-

Backtrace:

=>0 0x44fedf44 in <wine-loader> (+0x44fedf44) (0x0515e6a8)

  1 0x44ffadb5 in <wine-loader> (+0x44ffadb4) (0x0515e6e8)

  2 0x44fc46de in <wine-loader> (+0x44fc46dd) (0x0515e7f8)

  3 0x401d7a0c in <wine-loader> (+0x401d7a0b) (0x0515e858)

  4 0x01405582 in planetside2 (+0x1005581) (0x0515e8e4)

  5 0x01673b13 in planetside2 (+0x1273b12) (0x0515e90c)

  6 0x013fe984 in planetside2 (+0xffe983) (0x0515e93c)

  7 0x0165566c in planetside2 (+0x125566b) (0x0515e95c)

  8 0x013f1c4c in planetside2 (+0xff1c4b) (0x0515e988)

  9 0x013ed406 in planetside2 (+0xfed405) (0x0515e994)

  10 0x013f0c27 in planetside2 (+0xff0c26) (0x0515ea14)

  11 0x013f9d75 in planetside2 (+0xff9d74) (0x0515ebbc)

  12 0x013fa28d in planetside2 (+0xffa28c) (0x0515f524)

  13 0x01ac88ae in planetside2 (+0x16c88ad) (0x0515f570)

  14 0x01ac9e67 in planetside2 (+0x16c9e66) (0x0515f5d8)

  15 0x01acad05 in planetside2 (+0x16cad04) (0x0515f5f0)

  16 0x00cc4f37 in planetside2 (+0x8c4f36) (0x0515f620)

  17 0x01a81d23 in planetside2 (+0x1681d22) (0x0515f648)

  18 0x01a7fcb0 in planetside2 (+0x167fcaf) (0x0515f654)

  19 0x01df9566 in planetside2 (+0x19f9565) (0x0515f68c)

  20 0x01df95f0 in planetside2 (+0x19f95ef) (0x0515f698)

  21 0x7bc75bcc in <wine-loader> (+0x7bc75bcb) (0x0515f6a8)

  22 0x7bc75c12 in <wine-loader> (+0x7bc75c11) (0x0515f738)

  23 0x7bc75b92 in <wine-loader> (+0x7bc75b91) (0x0515f758)

  24 0x7bc7cc4c in <wine-loader> (+0x7bc7cc4b) (0x0515ff98)

  25 0x995865b7 (0x0515ffc8)

  26 0x99570d4e (0x0515ffec)

0x44fedf44: movl %eax,0x14(%edx)

Modules:

Module Address Debug info Name (60 modules)

ELF       0-82001000 Stabs           <wine-loader>

PE   340000-  399000 Deferred        physx3characterkinematic_x86

PE   400000- 3bee200 Deferred        planetside2

PE 3bf0000- 3db8000 Deferred        physx3common_x86

PE 3dc0000- 3e3e000 Deferred        physx3cooking_x86

PE 3e40000- 412d000 Deferred        physx3_x86

PE 4130000- 432f000 Deferred        d3dx9_43

PE 10000000-10128000 Deferred        apexframework_x86

PE 1e340000-1f700000 Deferred        awesomium

PE 24c70000-24cf0000 Deferred        apex_common_legacy_x86

PE 24e00000-24e4a000 Deferred        apex_framework_legacy_x86

PE 24f60000-250c3000 Deferred        apex_dynamicsystem_x86

PE 25860000-258b4000 Deferred        ortp

PE 25c20000-25c7c000 Deferred        vivoxoal

PE 32a80000-3319c000 Deferred        vivoxsdk

PE 3b400000-3b41e000 Deferred        steam_api

PE 401b0000-401b4000 Deferred        version

PE 401c0000-401c4000 Deferred        imm32

PE 401f0000-401f4000 Deferred        psapi

PE 40590000-40594000 Deferred        ws2_32

PE 405c0000-405c4000 Deferred        iphlpapi

PE 40710000-40714000 Deferred        advapi32

PE 40780000-40789000 Deferred        msacm32

PE 407b0000-407b4000 Deferred        dinput8

PE 407e0000-407e4000 Deferred        wsock32

PE 42510000-4254a000 Deferred        user32

PE 42680000-42687000 Deferred        gdi32

PE 427c0000-427c4000 Deferred        d3d9

PE 44230000-442a2000 Deferred        winmm

PE 44410000-4443e000 Deferred        comctl32

PE 44540000-44548000 Deferred        ole32

PE 446b0000-446b4000 Deferred        rpcrt4

PE 44750000-44758000 Deferred        shlwapi

PE 447e0000-44939000 Deferred        shell32

PE 44a50000-44a58000 Deferred        oleaut32

PE 44bc0000-44bc4000 Deferred        msvcrt

PE 44c60000-44c64000 Deferred        wined3d

PE 44df0000-44df4000 Deferred        opengl32

PE 44fa0000-44fa4000 Deferred        winex11

PE 451d0000-451d4000 Deferred        uxtheme

PE 45390000-4539a000 Deferred        dinput

PE 47a70000-47a73000 Deferred        userenv

PE 47a80000-47a87000 Deferred        winhttp

PE 47ad0000-47ad3000 Deferred        dhcpcsvc

PE 47af0000-47af3000 Deferred        msimg32

PE 47f10000-47f1e000 Deferred        setupapi

PE 47fa0000-47fa8000 Deferred        winspool

PE 49010000-49013000 Deferred        usp10

PE 49050000-49053000 Deferred        secur32

PE 49090000-49093000 Deferred        netapi32

PE 490c0000-490fb000 Deferred        crypt32

PE 49920000-49924000 Deferred        mmdevapi

PE 49950000-49953000 Deferred        winecoreaudio

PE 4ad00000-4b67f000 Deferred        icudt

PE 4db20000-4db23000 Deferred        sensapi

PE 4db30000-4db34000 Deferred        dnsapi

PE 4dd00000-4dd04000 Deferred        dsound

PE 6f140000-6f199000 Deferred        libsndfile-1

PE 7b810000-7b867000 Deferred        kernel32

PE 7bc10000-7bc14000 Deferred        ntdll

Threads:

process  tid      prio (all id:s are in hex)

0000000e services.exe

0000001f    0

0000001e    0

00000015    0

00000010    0

0000000f    0

00000012 winedevice.exe

0000001c    0

00000019    0

00000014    0

00000013    0

0000001a plugplay.exe

00000020    0

0000001d    0

0000001b    0

00000021 explorer.exe

00000022    0

00000049 (D) C:\\Program Files\\Sony Online Entertainment\\Installed Games\\PlanetSide 2\\PlanetSide2.exe

00000030   15

00000028   15

00000027   15

0000002d   15

0000002c    0

0000000d    0

0000000b    0

00000047   -1

0000003e    0

0000003d    0

0000003a    0

00000039   15

00000038    0

00000036    0

00000034    0

00000026    0

00000025    0

00000029    0

00000018    0

00000017    2

0000002e    2

0000002b    0

00000048    0

0000003b    0

0000003c    0

00000041    0

00000043    0

00000042    0

0000002f    0

00000067    0

00000066    0

00000065    0

00000064    0

00000063    0

00000062    0

00000061    0

00000060    0

0000005f    0

0000005e    1

0000005d    1

0000005c    0

0000005a    0

00000059    0

00000058    0

00000057    0

00000056    0

00000055    0

00000054    0

00000053    0

00000052    0

00000051    0

00000050    0

0000004f    0

0000004e    0

0000004d    0

0000004c    0 <==

0000004a    0

[08/03/13 21:34:26] - Running wine-1.5.24 LaunchPad.exe (Working directory : /Users/Ihattayanont/Library/PlayOnMac/wineprefix/PlanetSide2/drive_c/Program Files/Sony Online Entertainment/Installed GameParsing digest


Iterating through digest


Installed 35,576,408 bytes


wine: Unhandled page fault on write access to 0x00000014 at address 0x44fedf44 (thread 004d), starting debugger...

[08/03/13 21:58:01] - Running wine-1.5.24 LaunchPad.exe (Working directory : /Users/Ihattayanont/Library/PlayOnMac/wineprefix/PlanetSide2/drive_c/Program Files/Sony Online Entertainment/Installed GameXIO:  fatal IO error 35 (Resource temporarily unavailable) on X server "/tmp/launch-dyQbQj/org.macosforge.xquartz:0"


      after 140 requests (140 known processed) with 0 events remaining.


XIO:  fatal IO error 35 (Resource temporarily unavailable) on X server "/tmp/launch-dyQbQj/org.macosforge.xquartz:0"


      after 56 requests (56 known processed) with 7 events remaining.


XIO:  fatal IO error 2 (No such file or directory) on X server "/tmp/launch-dyQbQj/org.macosforge.xquartz:0"


      after 140 requests (140 known processed) with 20 events remaining.


Ronin DUSETTE Sunday 4 August 2013 at 7:46
Ronin DUSETTE

The whole log, please. From what I can see, it looks like you might need the graphics drivers installed on your machine for your video card. But since its only a small fraction of the output, I cannot tell.

Please:
Post debug logs & full computer specs in first post
No private messages for general help, use the forums
Read the wiki, Report broken scripts
ihattayanont Sunday 4 August 2013 at 8:59
ihattayanontAnonymous

https://docs.google.com/document/d/1VeEmVHLxz0ro0f_OtwNs7yOtzl5NHnwbOa6ivmM2ZIU/edit?usp=sharing

Edited by ihattayanont

Ronin DUSETTE Sunday 4 August 2013 at 9:02
Ronin DUSETTE

use pastebin.com to post it :)

Please:
Post debug logs & full computer specs in first post
No private messages for general help, use the forums
Read the wiki, Report broken scripts
Ronin DUSETTE Sunday 4 August 2013 at 9:03
Ronin DUSETTE

Intel HD Graphics 4000 512 MB

Quote


Actually, your mac probably has the most current drivers. we will know more with the debug.

Please:
Post debug logs & full computer specs in first post
No private messages for general help, use the forums
Read the wiki, Report broken scripts
ihattayanont Sunday 4 August 2013 at 9:10
ihattayanontAnonymous

http://pastebin.com/FEmQzHZ0
Ronin DUSETTE Sunday 4 August 2013 at 9:11
Ronin DUSETTE

checking

Please:
Post debug logs & full computer specs in first post
No private messages for general help, use the forums
Read the wiki, Report broken scripts
Ronin DUSETTE Sunday 4 August 2013 at 9:16
Ronin DUSETTE

err:winediag:SECUR32_initNTLMSP ntlm_auth was not found or is outdated. Make sure that ntlm_auth >= 3.0.25 is in your path. Usually, you can find it in the winbind package of your distribution.

Quote


You need to install Samba to get winbind. You can download it from here:
https://www.macupdate.com/app/mac/41541/smbup

fixme:d3d:query_init Unhandled query type 0xc.
fixme:d3d:query_init Unhandled query type 0xa.
fixme:d3d:query_init Unhandled query type 0xc.

Quote

Im still thinking that maybe your drivers are not fully updated because:

OpenGL renderer string: Intel HD Graphics 4000 OpenGL Engine
> OpenGL libs (Direct rendering testing)

Quote


XIO: fatal IO error 35 (Resource temporarily unavailable) on X server "/tmp/launch-dyQbQj/org.macosforge.xquartz:0"

Quote


X also died, most likely as a result of the graphics drivers either not being fully installed or maybe not up to date. Im not sure. I have never seen "Direct Rendering Testing" there before.

Please:
Post debug logs & full computer specs in first post
No private messages for general help, use the forums
Read the wiki, Report broken scripts
ihattayanont Sunday 4 August 2013 at 9:17
ihattayanontAnonymous

thanks! i will try and see if it works
Ronin DUSETTE Sunday 4 August 2013 at 9:19
Ronin DUSETTE

No problem

Please:
Post debug logs & full computer specs in first post
No private messages for general help, use the forums
Read the wiki, Report broken scripts
ihattayanont Sunday 4 August 2013 at 10:08
ihattayanontAnonymous

yay i stopped crashing but im still getting mouse lag :/
Ronin DUSETTE Sunday 4 August 2013 at 10:09
Ronin DUSETTE

If you are running any eye-candy or desktop effects, turn them off.

Please:
Post debug logs & full computer specs in first post
No private messages for general help, use the forums
Read the wiki, Report broken scripts
ihattayanont Sunday 4 August 2013 at 10:16
ihattayanontAnonymous

im not playing full screen, is that the reason why my mouse is derping out?
Ronin DUSETTE Sunday 4 August 2013 at 10:24
Ronin DUSETTE

I could imagine so. I know that when I play games in windowed mode or not in full screen through wine, the mouse can get grumpy. Try in full screen mode.

Please:
Post debug logs & full computer specs in first post
No private messages for general help, use the forums
Read the wiki, Report broken scripts
ihattayanont Sunday 4 August 2013 at 10:43
ihattayanontAnonymous

im getting very little mouse lag now! Thanks :D. But now I'm crashing when i press esc.
Ronin DUSETTE Sunday 4 August 2013 at 10:46
Ronin DUSETTE

Sweet. Im not sure why it would do that. Maybe try running it in a virtual desktop?

Playonmac -> configure -> select planet side 2 virtual drive -> Wine tab -> Configure Wine -> graphics tab -> check virtual desktop box and set resolution.

Please:
Post debug logs & full computer specs in first post
No private messages for general help, use the forums
Read the wiki, Report broken scripts
ihattayanont Sunday 4 August 2013 at 11:05
ihattayanontAnonymous

hmmm i dont know what is happening, sometime i don't crash (usually i do) when i press esc and sometimes i randomly get extreme mouse lag. Changing my resolution helped a bit but not that much. D:
Ronin DUSETTE Sunday 4 August 2013 at 11:13
Ronin DUSETTE

Yeah. Im not sure. I mean, you have the bare minimum of video RAM (512) for this game, and intel doesnt make the best graphics chipsets.

Id say see if there is an updated driver, but other than that, you are just barely at the mark to run the game.

Please:
Post debug logs & full computer specs in first post
No private messages for general help, use the forums
Read the wiki, Report broken scripts
You are here: Index > PlayOnMac > Planet Side 2