The forum

Help installing EA Origins?

Author Replies
farfy Sunday 26 April 2015 at 6:14
farfyAnonymous

When I go to install EA Origin (manually), it will install and then throw the error 'something went wrong during the installation.  Please reinstall origin'

and then:

'Your update could not be completed.  Please download and install the latest version of Origin'

 

I am using the originsetup.exe, not originthinsetup (I've tried both).  No matter what I try it will not install correctly.  Can anyone please help me!

 

 

 

 

PC Specs:

 

-Computer-
Processor        : 4x Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz
Memory        : 16385MB (1709MB used)
Operating System        : Linux Mint 17.1 Rebecca
User Name        : farfy (farfy)
Date/Time        : Sun 26 Apr 2015 12:10:19 AM EDT
-Display-
Resolution        : 3840x1080 pixels
OpenGL Renderer        : GeForce GTX 660/PCIe/SSE2
X11 Vendor        : The X.Org Foundation
-Multimedia-
Audio Adapter        : HDA-Intel - HDA Intel PCH
Audio Adapter        : USB-Audio - Logitech G930 Headset
Audio Adapter        : HDA-Intel - HDA NVidia
-Input Devices-
 Power Button
 Sleep Button
 Power Button
 Razer Razer DeathAdder
 Logitech Logitech G930 Headset
 G15 Gaming Keyboard
 G15 Gaming Keyboard
 G15 GamePanel LCD
 HDA Intel PCH Front Headphone
 HDA Intel PCH Line Out Side
 HDA Intel PCH Line Out CLFE
 HDA Intel PCH Line Out Surround
 HDA Intel PCH Line Out Front
 HDA Intel PCH Line
 HDA Intel PCH Rear Mic
 HDA Intel PCH Front Mic
 HDA NVidia HDMI/DP,pcm        : 9=
 HDA NVidia HDMI/DP,pcm        : 8=
 HDA NVidia HDMI/DP,pcm        : 7=
 HDA NVidia HDMI/DP,pcm        : 3=
-Printers-
No printers found
-SCSI Disks-
ATA ST31000528AS
ATA OCZ-VERTEX4

 

 

 

 

 

PlayOnLinux Debugger info:

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fixme:heap:RtlSetHeapInformation (nil) 1 (nil) 0 stub
fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (0x33e054 1 C) semi-stub
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[04/25/15 23:56:55] - ----- Starting function POL_Install_d3dx9_36 -----
[04/25/15 23:57:11] - Running wine-1.7.35 regedit /home/farfy/.PlayOnLinux//tmp/override-dll.reg (Working directory : /home/farfy/.PlayOnLinux/ressources)
[04/25/15 23:57:11] - Content of /home/farfy/.PlayOnLinux//tmp/override-dll.reg
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REGEDIT4

[HKEY_CURRENT_USER\Software\Wine\DllOverrides]
"*d3dx9_36"="native, builtin"
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[04/25/15 23:57:11] - ----- Ending function POL_Install_d3dx9_36 -----
[04/25/15 23:57:37] - ----- Starting function POL_Install_mono28 -----
[04/25/15 23:57:59] - Running wine-1.7.35 start /unix mono-2.8-gtksharp-2.12.10-win32-9.exe /silent (Working directory : /home/farfy/.PlayOnLinux/ressources/mono28)
p11-kit: couldn't load module: /usr/lib/i386-linux-gnu/pkcs11/p11-kit-trust.so: /usr/lib/i386-linux-gnu/pkcs11/p11-kit-trust.so: cannot open shared object file: No such file or directory
fixme:msg:ChangeWindowMessageFilter c045 00000001
fixme:win:DisableProcessWindowsGhosting : stub
fixme:sfc:SfcIsFileProtected ((nil), L"C:\\Program Files\\Mono-2.8\\unins000.exe") stub
fixme:system:SetProcessDPIAware stub!
[04/25/15 23:58:18] - ----- Ending function POL_Install_mono28 -----
[04/25/15 23:58:30] - ----- Starting function POL_Install_msxml3 -----
[04/25/15 23:58:32] - Running wine-1.7.35 regedit /home/farfy/.PlayOnLinux//tmp/override-dll.reg (Working directory : /home/farfy/.PlayOnLinux/ressources/msxml3)
[04/25/15 23:58:32] - Content of /home/farfy/.PlayOnLinux//tmp/override-dll.reg
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REGEDIT4

[HKEY_CURRENT_USER\Software\Wine\DllOverrides]
"*msxml3"="native"
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[04/25/15 23:58:32] - Running wine-1.7.35 msiexec /i msxml3.msi /q (Working directory : /home/farfy/.PlayOnLinux/ressources/msxml3)
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fixme:setupapi:SetupQueryInfOriginalFileInformationW (0x881258, 0, (nil), 0x87bf7c): semi-stub
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[04/25/15 23:58:36] - ----- Ending function POL_Install_msxml3 -----
[04/25/15 23:58:48] - ----- Starting function POL_Install_mfc42 -----
[04/25/15 23:58:52] - Running wine-1.7.35 regsvr32 mfc42.dll (Working directory : /home/farfy/.PlayOnLinux/wineprefix/EAOrigin/drive_c/windows/temp)
[04/25/15 23:58:52] - Running wine-1.7.35 regsvr32 mfc42u.dll (Working directory : /home/farfy/.PlayOnLinux/wineprefix/EAOrigin/drive_c/windows/temp)
[04/25/15 23:58:53] - ----- Starting function POL_Function_OverrideDLL -----
[04/25/15 23:58:53] - Running wine-1.7.35 regedit /home/farfy/.PlayOnLinux//tmp/override-dll.reg (Working directory : /home/farfy/.PlayOnLinux/tmp)
[04/25/15 23:58:53] - Content of /home/farfy/.PlayOnLinux//tmp/override-dll.reg
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REGEDIT4

[HKEY_CURRENT_USER\Software\Wine\DllOverrides]
"*mfc42"="native"
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[04/25/15 23:58:53] - ----- Ending function POL_Function_OverrideDLL -----
[04/25/15 23:58:53] - ----- Ending function POL_Install_mfc42 -----
[04/26/15 00:00:46] - Running wine-1.7.35 Origin.exe (Working directory : /home/farfy/.PlayOnLinux/wineprefix/EAOrigin/drive_c/Program Files/Origin)
p11-kit: couldn't load module: /usr/lib/i386-linux-gnu/pkcs11/p11-kit-trust.so: /usr/lib/i386-linux-gnu/pkcs11/p11-kit-trust.so: cannot open shared object file: No such file or directory
[04/26/15 00:02:03] - Running wine-1.7.35 Origin.exe (Working directory : /home/farfy/.PlayOnLinux/wineprefix/EAOrigin/drive_c/Program Files/Origin)
fixme:heap:RtlSetHeapInformation (nil) 1 (nil) 0 stub
p11-kit: couldn't load module: /usr/lib/i386-linux-gnu/pkcs11/p11-kit-trust.so: /usr/lib/i386-linux-gnu/pkcs11/p11-kit-trust.so: cannot open shared object file: No such file or directory
err:winediag:SECUR32_initNTLMSP ntlm_auth was not found or is outdated. Make sure that ntlm_auth >= 3.0.25 is in your path. Usually, you can find it in the winbind package of your distribution.
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fixme:heap:RtlSetHeapInformation (nil) 1 (nil) 0 stub
fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (0x33e054 1 C) semi-stub
fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (0x33de94 1 C) semi-stub

 

Ronin DUSETTE Monday 27 April 2015 at 19:31
Ronin DUSETTE
Admin

Maybe something here will be useful? It has a gold rating, which is promising. You aren't the first person to feel Origin's wrath of grumpiness with Wine. haha.

https://appdb.winehq.org/objectManager.php?sClass=version&iId=26175


Please:
Post debug logs & full computer specs in first post
No private messages for general help, use the forums
Read the wiki, Report broken scripts
Gamertist Saturday 2 May 2015 at 20:54
GamertistAnonymous

I can sign under this. I have been trying to install origin for some time now (32 and 64 bit installations, different wine versions) and every single time i get the same error: Your update could not be completed.  Please download and install the latest version of Origin.

I also tried both full originsetup as well as the originthinsetup