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[GW2] Freezes system at patch 1.5.28 and up

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Incarnated Thursday 24 October 2013 at 20:17
IncarnatedAnonymous

I have looked everywhere google could possibly take me, as well as other forums. I have found no helpful tips except to stay at patch 1.5.12.

Lenovo T420 (i5 core, 16GB RAM, Ubuntu 13.10 x64, wine 1.6)

Sorry I have no bug file to show

Edited by Incarnated

booman Thursday 24 October 2013 at 21:31
booman

I"m guessing you are referring to Guild Wars 2?
I'm sure you already looked here on WineHQs
That is a lot of instructions for Wine users. We got it easy with PlayOnLinux.

Maybe if you post the Debug output it will give us a clue what is going on...

Edited by booman


† Booman †
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Ronin DUSETTE Thursday 24 October 2013 at 21:34
Ronin DUSETTE
Admin

I know I know. I am a broken record.. haha.

That being said, we need you to read the stickies at the top of the forum (marked READ BEFORE POSTING), as they tell you what we need to troubleshoot your issue. Without ALL of the info listed in the rules and stickies, we have no clue whats going on, and anything would be a guess. Not to mention your description is vague, your computer specs are lacking detail regarding your graphics setup, etc..

Please. read the stickies, and post accordingly with the information requested in said rules/stickies, and we can figure out whats going on here.

Please:
Post debug logs & full computer specs in first post
No private messages for general help, use the forums
Read the wiki, Report broken scripts
Incarnated Thursday 24 October 2013 at 21:42
IncarnatedAnonymous

I have the problem is i'm fairly new and wasn't sure if my WHOLE system froze that there would be a report at all... I am fairly new to Linux as well. I'm terribly sorry if I did not read anything properly

Edited by Incarnated

booman Thursday 24 October 2013 at 21:49
booman

Thats ok...
Just start with your specs:
Linux Distro:
Video Card:
PlayOnLinux version:
Wine Version:
Libraries installed:

If you installed with a PlayOnLinux script, then it installed the libraries for you.  But you can always check to see which ones were installed here:
  1. Launch PlayOnLinux
  2. Click Configure
  3. Select GW2 virtual drive
  4. Click Wine Tab
  5. Click Configure Wine
  6. Click Libraries Tab
  7. Go down the list of installed libraries
You don't have to list all of them.  Most will be d3dx, but it helps if you list the other ones like IE8, dotnet, mono, gdiplus, etc.

† Booman †
Mint 19 64-bit | Nvidia 415.25 | GeForce GTX 1060
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Ronin DUSETTE Thursday 24 October 2013 at 22:03
Ronin DUSETTE
Admin

I have the problem is i'm fairly new and wasn't sure if my WHOLE system froze that there would be a report at all... I am fairly new to Linux as well. I'm terribly sorry if I did not read anything properly

Quote


Not a problem at all :)

I dont tell people that to be a jerk. It just helps us get you gaming faster. haha :D

Please:
Post debug logs & full computer specs in first post
No private messages for general help, use the forums
Read the wiki, Report broken scripts
Incarnated Thursday 24 October 2013 at 22:10
IncarnatedAnonymous

Okay
Linux Distro:Ubuntu 13.10 Saucy
Video Card:Intel HD Graphics 3000
PlayOnLinux version: 4.2.1?(Latest stable i know for sure)
Wine Version: 1.6 (As due ubuntu)
Libraries installed:d3d10, Core, 8, 9, compiler_33-43, im, rm,
d3dx10_33-43,
d3dx9_24-43
d3dxof
gdiplus

Out of what you mentioned thats all I can find. Sorry like I said fairly new to linux. So not too positive on other things, but not mono, dotnet, or IE8

DJyosh,
I understand :) Its frustrating to not know the whole picture with such little. Thank you though for the reply!

Edited by Incarnated

booman Thursday 24 October 2013 at 22:13
booman

ok, cool, that is a start.
I'm guessing your HD Graphics 3000 may be the problem.
It would be a good idea to search online and see if Guild Wars 2 supports that Intel chip.

I have an HD 2000 in my Chromebook running ChrUbuntu 12.04 and most games won't play.

† Booman †
Mint 19 64-bit | Nvidia 415.25 | GeForce GTX 1060
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Incarnated Thursday 24 October 2013 at 22:18
IncarnatedAnonymous

I play it on win7 perfectly fine (I understand that is no constellation but still) and on patch 1.5.12 it runs perfectly fine except the graphics are not as superb... Which i understand is just the release/linux. And the launcher crash(which I see is just a known wine bug). The problem I'm running into is when I hit run on PoL with patch 1.5.12 it runs wooh! Go anything higher after I hit run my whole screen freezes I can move mouse but I have to force restart via power button to gain any type of functionality back. Not even a black or blank screen pops up the screen goes to as if it wants to start then.... nothing. And I see the desktop.

Edited by Incarnated

Ronin DUSETTE Thursday 24 October 2013 at 22:22
Ronin DUSETTE
Admin

I was just going to say the same thing. You may not have enough power to run that game.

as for mono and .net, all wine versions after 1.5.3 (I think. something like that) use winemono, which should be automatically downloaded and installed when you create the virtual drive. That takes care of most .NET stuff. Well, it does what it can. You never want to install .NET .exe installers in any virtual drive with mono already installed, as it will just break stuff.

As for frustrating me, Im not frustrated. hahaha. Im all good. Just making sure people read them, as it makes everyones day easier, and gives us exactly what we need to troubleshoot. Specifically, the debug output would be great. The stickies will tell you how to obtain it. That will totally help out with figuring out what is wrong.

Again, its most likely that graphics card being not being powerful enough, but Im not sure, as I dont play that specific game.

Please:
Post debug logs & full computer specs in first post
No private messages for general help, use the forums
Read the wiki, Report broken scripts
Incarnated Thursday 24 October 2013 at 22:23
IncarnatedAnonymous

Dj ill make sure to take another look at the stickies and see if I can come up with anything :)
booman Thursday 24 October 2013 at 22:24
booman

Ok, so GW2 does support the HD 3000 chip, but I wonder if Intel has current Linux drivers that support OpenGL for GW2?
That is where we have problems... if Intel doesn't release drivers for Linux, then some games suffer and just don't work.

Can you post Debug output so we can see what errors are appearing when launching GW2?

† Booman †
Mint 19 64-bit | Nvidia 415.25 | GeForce GTX 1060
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Ronin DUSETTE Thursday 24 October 2013 at 22:34
Ronin DUSETTE
Admin

It does. 13.10 has a newer X server, kernel, and DRM/graphics stack, and the intel drivers are built into the graphics stack now. There are no proprietary drivers, per se, for Intel, as they are open source.

@Incarnated - Is your system full updated? Do you have the newest version of Mesa, the kernel, and X?

Please post the output of these commands ran from a terminal:


glxinfo | grep render
X -version
xrandr --version
uname -r

Please:
Post debug logs & full computer specs in first post
No private messages for general help, use the forums
Read the wiki, Report broken scripts
Ronin DUSETTE Thursday 24 October 2013 at 22:35
Ronin DUSETTE
Admin

You really should already have Mesa installed, as if I remember, its a dependency for libdrm and the Intel drivers. But its good to check anyway.

Please:
Post debug logs & full computer specs in first post
No private messages for general help, use the forums
Read the wiki, Report broken scripts
Incarnated Thursday 24 October 2013 at 23:07
IncarnatedAnonymous

[10/24/13 16:41:22] - Running wine-1.6-rc5 Gw2.exe -dx9single (Working directory : /home/tyler/.PlayOnLinux/wineprefix/GuildWars2/drive_c/Program Files (x86)/ArenaNet/Guild Wars 2)
wine client error:0: version mismatch 433/440.
Your wineserver binary was not upgraded correctly,
or you have an older one somewhere in your PATH.
Or maybe the wrong wineserver is still running?
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x4090409, 0000: semi-stub!
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x4090409, 0000: semi-stub!
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x4090409, 0000: semi-stub!
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x4090409, 0000: semi-stub!
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x4090409, 0000: semi-stub!
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x4090409, 0000: semi-stub!
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x4090409, 0000: semi-stub!
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x4090409, 0000: semi-stub!
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x4090409, 0000: semi-stub!
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x4090409, 0000: semi-stub!
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x4090409, 0000: semi-stub!
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x4090409, 0000: semi-stub!
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x4090409, 0000: semi-stub!
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x4090409, 0000: semi-stub!
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x4090409, 0000: semi-stub!
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x4090409, 0000: semi-stub!
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x4090409, 0000: semi-stub!
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x4090409, 0000: semi-stub!
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x4090409, 0000: semi-stub!
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x4090409, 0000: semi-stub!
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x4090409, 0000: semi-stub!
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x4090409, 0000: semi-stub!
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x4090409, 0000: semi-stub!
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x4090409, 0000: semi-stub!
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x4090409, 0000: semi-stub!
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x4090409, 0000: semi-stub!
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x4090409, 0000: semi-stub!
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x4090409, 0000: semi-stub!
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x4090409, 0000: semi-stub!
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x4090409, 0000: semi-stub!
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x4090409, 0000: semi-stub!
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x4090409, 0000: semi-stub!
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x4090409, 0000: semi-stub!
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x4090409, 0000: semi-stub!
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x4090409, 0000: semi-stub!
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x4090409, 0000: semi-stub!
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x4090409, 0000: semi-stub!
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x4090409, 0000: semi-stub!
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x4090409, 0000: semi-stub!
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x4090409, 0000: semi-stub!
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x4090409, 0000: semi-stub!
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x4090409, 0000: semi-stub!
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x4090409, 0000: semi-stub!
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x4090409, 0000: semi-stub!
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x4090409, 0000: semi-stub!
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x4090409, 0000: semi-stub!
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x4090409, 0000: semi-stub!
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x4090409, 0000: semi-stub!
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x4090409, 0000: semi-stub!
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x4090409, 0000: semi-stub!
Incarnated Thursday 24 October 2013 at 23:12
IncarnatedAnonymous

~$ glxinfo | grep render
direct rendering: Yes
OpenGL renderer string: Mesa DRI Intel(R) Sandybridge Mobile
GL_NV_conditional_render, GL_NV_depth_clamp, GL_NV_packed_depth_stencil,
GL_NV_conditional_render, GL_NV_depth_clamp, GL_NV_light_max_exponent,


X -version
X.Org X Server 1.14.3
Release Date: 2013-09-12
X Protocol Version 11, Revision 0
Build Operating System: Linux 3.2.0-37-generic x86_64 Ubuntu
Current Operating System: Linux tyler-ThinkPad-T420 3.11.0-12-generic #19-Ubuntu SMP Wed Oct 9 16:20:46 UTC 2013 x86_64
Kernel command line: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=0fcd66b7-0baa-49ff-96a1-9cb1b54e0c02 ro quiet splash vt.handoff=7
Build Date: 15 October 2013 09:23:37AM
xorg-server 2:1.14.3-3ubuntu2 (For technical support please see http://www.ubuntu.com/support)
Current version of pixman: 0.30.2

xrandr --version
xrandr program version 1.4.0
Server reports RandR version 1.4

uname -r
3.11.0-12-generic
booman Thursday 24 October 2013 at 23:13
booman

Ah, I bet it crashed randomly but Wineserver was still running. So when you launched the game again it was trying to launch with the crashed Wine.
Make sure to kill all wine processes before launching the game again.

What is with all the keyboard errors? Do you have a fancy keyboard?

† Booman †
Mint 19 64-bit | Nvidia 415.25 | GeForce GTX 1060
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Incarnated Thursday 24 October 2013 at 23:15
IncarnatedAnonymous

No standard Lenovo laptop keyboard...
Incarnated Thursday 24 October 2013 at 23:17
IncarnatedAnonymous

Here is when the OS crashes
[10/24/13 17:15:59] - Running wine-1.6-rc5 Gw2.exe -dx9single (Working directory : /home/tyler/.PlayOnLinux/wineprefix/GuildWars2/drive_c/Program Files (x86)/ArenaNet/Guild Wars 2)
p11-kit: couldn't load module: /usr/lib/i386-linux-gnu/pkcs11/p11-kit-trust.so: /usr/lib/i386-linux-gnu/pkcs11/p11-kit-trust.so: cannot open shared object file: No such file or directory
wine: configuration in '/home/tyler/.PlayOnLinux//wineprefix/GuildWars2' has been updated.
p11-kit: couldn't load module: /usr/lib/i386-linux-gnu/pkcs11/p11-kit-trust.so: /usr/lib/i386-linux-gnu/pkcs11/p11-kit-trust.so: cannot open shared object file: No such file or directory
booman Thursday 24 October 2013 at 23:23
booman

Ah, 32-bit libraries!

Did you install Multiarch in Ubuntu?
Since you are running a 64-bit operating system and games are 32-bit, you will need those libraries to run games

† Booman †
Mint 19 64-bit | Nvidia 415.25 | GeForce GTX 1060
Linux for Beginners | List of Linux Games | My Games
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